Enable Debug Log
Follow the steps below to activate Serial’s built-in debug logging function:
- Hold down the “option” key while clicking on the “Help” menu
- Select the “Enable Logging” option (if currently unchecked)
- Repeat the actions that didn’t work properly so they are captured in the log
- Hold down the “option” key while clicking on the “Help” menu (again)
- Select the “Reveal Logs in Finder” option
- Attach the log file(s) to an e-mail and send them to us
Make sure the device you are having trouble with is attached to your machine while logging is enabled.