Decisive Tactics, Inc.

Privacy Policy

Overview

Please note: Our revised privacy policy is effective May 24th, 2018, to further clarify what data we collect and set forth your rights under the European Union GDPR, which comes into effect on May 25th, 2018.

Please read the revised terms below carefully before continuing to use our products and services. If you have any questions about this change, please don't hesitate to contact us.

Decisive Tactics, Inc. ("DTI", or "We") is committed to protecting and respecting your privacy.

This policy, together with our Terms and Conditions of Website Use and any other documents referred to herein, sets forth the basis on which any personal data you provide to us, or that we collect from you, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how it will be treated.

For the purpose of the European Union General Data Protection Regulation 2016 (the "GDPR"), the data controller is Decisive Tactics, Inc. with its registered office at 3901 Welby Dr, Midlothian, VA 23113, United States.

Information We May Collect From You

We may collect and process the following information about you:

The data we collect and process is strictly limited to that which is necessary for us to provide our service to you under the lawful bases of consent and/or necessity.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

IP Addresses

We use your IP address to facilite the delivery of the web page you requested, to detect and respond to potentially malicious usage patterns, and to collect broad demographic information such as the country of origin. An IP address reveals the Internet Service Provider (ISP) you use, and from this a rough guess of your physical location can be determined though this information is not guaranteed to be accurate. We use this information, for example, to direct users to the server closest to them when downloading a file, and to aggregate general statistics on which countries our website traffic is originating from. We do not share this data with third parties.

Cookies

Our website does not currently make use of cookies, and we do not make use of Google Analytics or other third-party traffic analysis tools.

Sensitive Information

We do not request, collect or store any sensitive personal data as defined under the GDPR (for example: data consisting of racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, gender or sexual orientation), whether in aggregate or linked to any person or account. If we become aware of any such data being stored or processed in our systems, we will take reasonable steps to erase it.

Where We Store Your Personal Data

If you are visiting our website or using our services from outside the United States, please be aware that you are sending your information (including any personal data you have furnished) to the United States where our servers are located. By using our products or services, you agree to this transfer, storing or processing. This information will only be held within the United States, and will not be transferred to any country other than the US or an EU member country. Our collection, storage, and use of your data will at all times be governed by this Privacy Policy.

Our web hosting services are provided by DigitalOcean, 101 Avenue of the Americas, 10th Floor, New York, NY 10013. DigitalOcean complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the EU and Switzerland. DigitalOcean, LLC has certified to the US Department of Commerce that it adheres to the Privacy Shield Principles in respect of all personal data received from the EEA and Switzerland in reliance on the Privacy Shield. View the Digital Ocean Privacy Policy.

When you enter payment information, such as a credit card number, this information is processed by our payment processor (Bright Market, LLC d/b/a FastSpring. 801 Garden St., Santa Barbara, CA 93101). The checkout page and/or specific form fields where you enter such information are served directly from their secure servers, and we do not process, receive or store your payment information ourselves. View the FastSpring Privacy Statement.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How We Use Your Information

We use information held about you in the following ways, under the lawful bases of consent, necessity and/or legal obligation:

If you are an existing customer, we will only contact you with information about goods and services similar to those which were the subject of a previous sale to you, and only where these are provided by us.

If you are a new customer, we will contact you by electronic means only if you have consented to this. If you email us before using one of our products or services, we will respond to you by email, only insofar as required to provide you with the information you have asked for. If you then decide that you do not wish to use our site or services based on our response to you, we will not contact you further.

We will retain your order history for an indefinite period to allow you to retrieve your license keys at any time. If you no longer wish us to retain this information on your behalf, you may contact us and request to have it deleted.

Marketing

We will not, ever, disclose any information about you to any third party for the purpose of marketing.

Data Security Commitment

Security is important to us and we know it is important to you. We follow generally accepted standards to protect your personal information when processing, transferring, and storing your personal information including Transport Layer Security (“TLS”), by restricting your personal data when we do not need to access it and by keeping your personal data only as necessary to perform our legitimate business interests.

Disclosure Of Your Information

We may disclose your personal information to third parties:

Notification Of Breach

While we go to great lengths to protect our systems and servers from unauthorised access, and carry out regular internal data security audits, there is always a risk of malicious activity occurring. If we become aware of any potential or actual breach of our systems which may have caused exposure of your personal information, we will contact you via the email address you have provided to us within 72 hours of such discovery to inform you of the situation.

Right To Access

You have the right to access personal information held about you by us (known as a Subject Access Request under the GDPR). You may exercise this right at any time by contacting us. If you have an account with us, or we hold any personal information pertaining to you, we will provide this in a machine-readable format (such as CSV) within 30 days. There is no fee in relation to your request for access.

Right To Erasure

You have the right to ask us to remove all data and/or personal information we hold about you. We will use reasonable endeavours to remove all information from our systems, including backups where technically feasible, within 30 days. You can exercise this right at any time by contacting us. We may retain certain specific information, where required by law. There is no fee in relation to your request for erasure.

Right to Withdraw Consent

You have the right to withdraw your consent for data processing and storage at any time, including (but not limited to) your consent to be contacted by us. You may exercise this right at any time by contacting us, or by using the instructions provided in the e-mail communication you have received.

Software Updates

Our software products periodically check to see if an updated version is available. This check takes place over a TLS encrypted HTTPS connection to our servers. Update notifications are cryptographically signed to ensure the integrity of the update even in the event of a server compromise or redirection. As such, the in-app "Check for Updates..." feature is the most secure way to update our software.

As part of this update check, the following information is sent to our servers:

We use the information submitted to deliver the proper update information, and keep general statistics on the types of machines, operating system versions, and software versions currently in use at any given time.

We do not track user behaviour or usage metrics.

Other Sites

Our site may, from time to time, contain links to and from the websites of other entities. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Children's Online Privacy Protection

Decisive Tactics, Inc. does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may alert us through our contact form.

Changes To Our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page.


Terms and Conditions of Website Use

Overview

  1. Upon notice published on decisivetactics.com, we reserve the right to modify the Decisive Tactics, Inc. Website Terms and Conditions or Acceptable Use Guidelines, amplify them, and/or modify the prices of our content and services, as well as discontinue or change the content and services offered. Your continued use of decisivetactics.com content and services following such notification will be deemed acceptance of the modification.

  2. You assume total responsibility and risk for use of the service and the Internet. Decisive Tactics, Inc. does not make any express or implied warranties, representations or endorsements whatsoever (including without limitation warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) with regard to the service, any merchandise, information or service provided through the service or on the Internet generally, and Decisive Tactics, Inc. shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, merchandise and other information provided through the Service or on the Internet generally. Decisive Tactics, Inc. does not warrant that the content or service will be uninterrupted or error-free or that defects in the content or service will be corrected. The Service and the software are provided on an "as is, as available" basis.

  3. IN NO EVENT SHALL Decisive Tactics, Inc. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR OTHER CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOST PROFITS) ARISING OUT OF OR IN RELATION TO THIS AGREEMENT OR YOUR USE OF OR YOUR INABILITY TO USE Decisive Tactics, Inc. CONTENT OR SERVICES. DECISIVE TACTICS INC'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY SHALL BE AT DECISIVE TACTICS INC'S OPTION. EITHER RETURN OF THE FEES PAID FOR ANY CONTENT OR SERVICES, OR REPLACEMENT OF CONTENT AND SERVICES TO YOUR SATISFACTION. However, some jurisdictions may not allow a limitation on liability for negligence that causes death or personal injury, and Decisive Tactics, Inc. limits its liability in such jurisdiction only to the degree allowed by the applicable laws.

Unsolicited Idea Submission

You agree that: (1) your ideas will automatically become the property of Decisive Tactics, Inc, without compensation to you, and (2) Decisive Tactics, Inc. can use the ideas for any purpose and in any way, even give them to others.


Contacting Us

You may contact us at any time to:

To contact us, use our contact form or write to:

Decisive Tactics, Inc.
3901 Welby Dr.
Midlothian, VA 23113
United States of America

Version 12, updated: May 25, 2018