Support Center

My printers are not showing up on my iPhone/iPad. What should I check?

Ensure that your iOS device and your Mac are connected to the same wireless router. Also note that some routers or subnet configurations may not work with Bonjour. For example, hotspots at hotels or institutional networks may not be Bonjour compatible.

For further troubleshooting, try the Printopia 3 Troubleshooting Guide .